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Providing on-site fitting and a high first time fix rate

Our nationwide network of service engineers provide on-site service and maintenance throughout the UK for our full range of products. We have OEM spare parts on stock, enabling us to provide a very high first time fix rate for minimal downtime.

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Legal requirements

In England it is a legal requirement under the Provision and Use of Work Equipment Regulations 1998 (PUWER) and the Lifting Operations and Lifting Equipment Regulations (LOLER) for lifting equipment to have a Thorough Examination and test by a competent person before it is put into service and at regular specified intervals during its life. All lifting equipment must also be maintained in accordance with the manufacturer's specification.

Thorough Examinations

A Thorough Examination is a statutory requirement that will generally need to be carried out on a six or twelve month cycle depending on the duty and conditions of the item of lifting equipment.  This is not to be confused with service or routine maintenance that is also a statutory requirement but will involve changing components and making adjustments to keep the equipment working to its optimum potential.  We incorporate the statutory thorough examinations into our maintenance agreements both for your convenience and also to minimise downtime and cost.


'As always Eve Taylor-McCarry was really helpful in booking the service and providing dates and all job specific RAMS (Risk Assessment & Method Statements) along with COSHH details and then the Engineer, Raymond Doonan, was really helpful giving updates on his estimated time of arrival, then carried out the work efficiently in a safe manner, and adhered to the updated site PPE rules.

Eve also recently took the time to provide some back data and training records for Raymond which our customer required for an audit, which helped both ourselves and our customer out greatly. Thanks again for all your help, and luck forward to working with you again in the future.'

- Tom Quinn, NW Total Engineered Solutions

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12 month warranty

All Penny Hydraulics lifting equipment comes with 12 months warranty as standard. 

The benefits of regular servicing

Well-maintained equipment is more reliable and works better which leads to lower overall cost of ownership and fewer unscheduled breakdowns and working days lost. 

Our nationwide team of service engineers provide planned maintenance and Statutory Testing services to minimise lifting equipment down time.

A planned maintenance agreement from Penny Hydraulics will help you fulfil your duty of care obligations to employees and comply with your legal obligations and requirements.

High first time fix rate

Our engineers provide a very high first time fix rate and can fit OEM replacement parts on-site supplied direct from our factory.

Penny Hydraulics offers a comprehensive set of penned maintenance programmes to ensure that its lifting equipment continues to provide safe and trouble-free performance over extended lifetimes with low overall cost of ownership. 

One year minimum service agreement

Service agreements from Penny Hydraulics cover a minimum of one year and can include regular scheduled servicing and the compulsory annual checks that users of load handling equipment are required to complete under current legislation.

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