Penny Hydraulics on hand to help during COVID-19
To keep our team safe and compliant we have adapted the way in which we work. However, each of our divisions is operational and our support teams remain in place so we can continue to provide our premium service for both new enquiries and aftersales.
Our Sales Account Managers continue to work and are contactable via phone, email and video calls. Site visits are available (where required ) where we will adhere to your Covid-19 procedures. If a site visit is necessary, our Sales Account Managers are provided with the appropriate PPE to keep them safe and to mitigate the risk of infection. Vehicle Mounted Lifting Equipment, Goods Lift and Lighting Winching Systems, customers can also make use of our ‘Configurators’ which enable them to find out the right product for their requirements by answering a few simple questions. Tender documents continue to be completed in a business as usual fashion.
Design / Fabrication
Our design teams also continue working to ensure that the lifting solution you require is suitable for the space and application. Our fabricators continue to work on creating your equipment whilst observing the Company’s social distancing and Covid-19 policy.
Service / Maintenance Visits and On-Site Installation
Our Service Engineers are fully operational and available to install and maintain your equipment to keep you safe and compliant with legal regulations. Each Service Engineer has been issued with appropriate PPE to mitigate the risk of contraction of Covid-19. Our support team can conduct Risk Assessments for their visits if required, when on-site the engineer will follow our Covid-19 regulations and will adhere to your procedures when visiting site. If you need to book a service for your lifting equipment contact us now or call 01246 811 475.
Vehicle Mounted Crane Installation
The Vehicle Mounted Lifting Equipment teams continue to install our range of cranes and hydraulic loading platforms in our workshop. The introduction of measures to enforce social distancing, cleanliness and a COVID-safe workplace has enabled us to continue to work safely throughout the pandemic. We have altered our rules for people dropping off and collecting vehicles and you will be made aware of this at the point of booking your fitment slot.
We continue to work and to support our customers throughout these difficult times. Together, we can keep business moving!
Need our help? Contact us now or call 01246 811 475.